Legal
Privacy Policy
Last Updated: January 2024
At Vaganza, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact details
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communication records with our customer service team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Send promotional materials (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (such as shipping carriers and payment processors) or as required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.
7. Contact Us
For any questions regarding this Privacy Policy or our data practices, please contact us at privacy@vaganza.ae or through our Contact page.
Vaganza is a multi-brand luxury retailer based in the United Arab Emirates. This Privacy Policy is governed by the laws of the UAE.