Terms & Conditions

Last Updated: January 2024

Welcome to Vaganza. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

1. General

Vaganza is a multi-brand luxury retailer based in the United Arab Emirates. We offer products from various luxury fashion brands but are not affiliated with or endorsed by any of these brands. All brand names, logos, and trademarks are the property of their respective owners.

2. Products and Pricing

All products displayed on our website are subject to availability. We reserve the right to:

• Limit quantities per order
• Refuse any order at our discretion
• Correct pricing errors
• Update product information without notice

Prices are displayed in AED (United Arab Emirates Dirham) and include VAT where applicable. Shipping costs are calculated at checkout.

3. Authenticity Guarantee

We guarantee that all products sold through Vaganza are 100% authentic. Every item is sourced through authorized channels and verified before shipment. If you have any concerns about authenticity, please contact our customer service team.

4. Orders and Payment

By placing an order, you confirm that:

• You are legally capable of entering into binding contracts
• All information provided is accurate and complete
• You are authorized to use the payment method

We accept major credit cards, Apple Pay, and cash on delivery for eligible orders.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. Vaganza is not responsible for delays caused by customs, carriers, or circumstances beyond our control. Risk of loss passes to you upon delivery.

6. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Vaganza or its licensors and is protected by copyright and intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Vaganza shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

10. Contact

For any questions regarding these Terms and Conditions, please contact us at legal@vaganza.ae.